Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products and Digital Products
- CD, DVD, VHS tape, Software, Video Game, Cassette Tape, or vinyl records that have been opened
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Class Cancellations & Refunds (if applicable)
If you are unable to attend the class, you must cancel at least 7 days prior to the class date for a FULL refund. If you cancel 4 to 7 days prior to the class, there is a 50% forfeiture fee. If you cancel less than 4 days prior to the class, there is a 100% forfeiture fee and no refund will be issued.
If we cancel the class due to insufficient registrations, you will be given a FULL refund for the class.
If we reschedule the class due to weather, instructor illness, or any other reason, you will be given the option of transferring your registration to the new date or receive a FULL refund for single day classes. For multiple day classes, we will reschedule the class(es) or, at our discretion, offer a pro-rated refund if the class(es) are not rescheduled.
Exchanges (if applicable)
We only replace items if they are defective or damaged and the item is still available. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Academy Retreat Center LLC, 356 E King St, Littlestown PA 17340, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Academy Retreat Center LLC, 356 E King St, Littlestown PA 17340, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.